Terms of Service โ€” ARDO
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TERMS OF SERVICE

Last updated: 16 July 2026

These Services are provided by Individual Entrepreneur (FOP) Shtefan Oksana Volodymyrivna, registered and acting under the laws of Ukraine (the "Company", "we", "us", "our"), operating the website https://www.ardo.pro (the "Website"). We may sell through affiliated entities and different payment providers depending on your country; the seller of record and the payment processor for your specific order are identified at checkout and/or in your payment receipt. Contact: admin@ardo.pro.

By accessing or using the Website or the Services, or by purchasing any product, you agree to these Terms of Service ("Terms"). If you do not agree, you must not use the Services. We may modify these Terms from time to time; changes take effect when posted, and your continued use constitutes acceptance of the updated Terms.

These Terms apply to any purchase of our products regardless of the channel through which the offer or payment link is provided, including our Website, our Telegram bot and channels, messengers, and our accounts on Instagram, TikTok, Facebook and YouTube. References to the "Website" apply equally to these channels where relevant.

1. Eligibility and accounts

The Services are not directed to children under 13, who may not use them. If you are between 13 and 18 (or the age of majority in your country), you may use the Services only with the consent and supervision of a parent or legal guardian. You must provide accurate registration information, keep your credentials confidential, and are responsible for all activity under your account. Notify us immediately of any unauthorised use.

2. Intellectual property and licence

All content on the Website and in the Services โ€” text, graphics, images, video, audio, recipes, presentations, designs and software (the "Content") โ€” is owned by or licensed to the Company and protected by intellectual-property laws. We grant you a limited, revocable, non-exclusive, non-transferable, non-sublicensable licence to access and use the Content solely for your personal, non-commercial use for the duration of your access.

You must not: reproduce, distribute, resell, rent, share, sublicense, publish, upload or make the Content available to others; remove proprietary notices; or use the Content for commercial purposes, teaching, training or building competing products, without our prior written permission. Breach may result in suspension, termination of access, revocation of licence and legal remedies.

3. Purchases, prices and taxes

Available products, formats and prices are shown on the Website and/or in our Telegram bot at the time of order. Products may be offered as one-time purchases or as recurring subscriptions; the applicable model and price are shown at checkout. Prices may be exclusive of taxes; applicable VAT, sales tax or similar may be added based on your location and applied by us or by the relevant payment provider / merchant of record. We may change prices at any time; changes apply to orders placed after publication (for Subscription price changes, see Section 5).

4. Payment

Payments are processed by third-party payment providers, which may include WayForPay, Stripe, PayPal and other regional providers, and may differ depending on your country. By submitting payment information you authorise the applicable provider and us to charge the fees due. We do not store your full card details; these are handled by the payment provider under applicable security standards (e.g. PCI DSS). A payment receipt evidences your acceptance of these Terms.

5. Purchases, subscriptions and automatic renewal

Depending on the product, we sell either one-time purchases or recurring subscriptions. The applicable model, price and (for subscriptions) billing frequency are shown at checkout before you pay.

One-time purchases. You pay a single fee and receive access to the digital content for the period stated on the product page. There is no recurring or automatic billing for one-time products.

Subscriptions. Where a product is offered as a recurring subscription (membership), the following applies:

  • Clear disclosure before payment. Before you complete payment we clearly disclose that the product is a Subscription, the recurring price, the billing interval, that it renews automatically until cancelled, and how to cancel. You must affirmatively consent to these terms before being charged.
  • Authorisation for recurring charges. By purchasing a Subscription (including where a mini-course or bundle includes Subscription access) you expressly authorise us and our payment provider to automatically charge the recurring fee to your payment method each billing period, without further action by you, until you cancel.
  • Trials. If a trial is offered, it is time-limited and may be at a reduced price. Unless cancelled before the trial ends, the Subscription automatically converts to the full recurring price.
  • Cancellation (cancel anytime). You may cancel at any time via the self-service tool (Telegram bot @providnik_tc_bot: Menu -> Subscriptions -> Cancel) or by emailing admin@ardo.pro. Cancellation stops future renewals and takes effect at the end of the current paid period; access continues until then.
  • Price changes. We may change the Subscription price. Any change applies from the next billing period after we notify you at least 30 days in advance. Continuing the Subscription after the change takes effect constitutes acceptance; if you do not agree, cancel before the next charge.
  • Failed payments. If a recurring charge fails, the payment provider may retry (up to 3 attempts over several days). If payment is not completed, we may suspend or terminate access to the Subscription without refund of unpaid periods. You may reactivate by paying the amount due.
  • Refunds. Cancellation does not automatically entitle you to a refund of the current period; see the Refund & Cancellation Policy and your mandatory local rights.

6. Delivery of digital content and right of withdrawal

Access is delivered electronically (login to the learning platform and/or access link in Telegram). The Content is deemed supplied in full when access is delivered. If you are an EU/EEA/UK consumer, you have a statutory right of withdrawal which is lost for digital content once performance begins with your prior express consent and acknowledgement that you lose that right; by purchasing and accessing the Content you provide such consent and acknowledgement. See the Refund & Cancellation Policy.

7. Acceptable use

You agree to use the Services lawfully and not to: share account credentials or access others' accounts; upload malware; use bots/scrapers to copy or monitor Content; post unlawful, offensive, defamatory, harassing or infringing material; or disrupt the security or operation of the Services. We may remove content and suspend or terminate accounts that breach these Terms.

8. User submissions

If you post reviews, comments, photos or other materials ("Submissions"), you grant us a worldwide, non-exclusive, royalty-free licence to use, reproduce and display them in connection with the Services and our marketing. You represent that you own or have the rights to your Submissions and that they are lawful and non-infringing. We may remove Submissions that violate these Terms.

9. Modifications to the Services

We may modify, update or discontinue any part of the Services, including content, features and availability, at any time, with or without notice, provided this does not unlawfully reduce paid services already owed to you.

10. Disclaimer of warranties

To the fullest extent permitted by law, the Services and Content are provided "as is" and "as available", without warranties of any kind, express or implied. We do not warrant that the Services will be uninterrupted, timely, secure or error-free, that content will meet your requirements, or that your use will be profitable or produce any particular result. Nothing in these Terms excludes warranties or rights that cannot be excluded under mandatory law applicable to you.

11. Limitation of liability

To the fullest extent permitted by law, the Company shall not be liable for any indirect, incidental, consequential, special, exemplary or punitive damages, or for lost profits, data, goodwill or business opportunity, arising from or related to the Services. Our total aggregate liability for any claim shall not exceed the amount you paid to us for the Services giving rise to the claim in the 12 months before the event. Nothing limits liability for fraud, wilful misconduct, gross negligence, death or personal injury caused by negligence, or any liability that cannot be limited under mandatory law (including mandatory consumer rights).

12. Indemnification

You agree to indemnify and hold harmless the Company, its affiliates, personnel and partners from any claims, damages, liabilities and reasonable costs arising from your breach of these Terms, your misuse of the Services, your Submissions, or your violation of any law or third-party right.

13. Termination

You may stop using the Services and (for Subscriptions) cancel at any time. We may suspend or terminate your access, without notice where reasonably necessary, for breach of these Terms, unlawful activity, non-payment, or to protect the Company, other users or third parties. Termination does not waive amounts already due.

14. Governing law and jurisdiction

These Terms are governed by the laws of Ukraine, without prejudice to the mandatory consumer-protection laws of your country of residence (including in the EU, EEA, United Kingdom and United States), which continue to apply where they grant you greater protection. For non-consumers, the courts of Ukraine at the Company's location have exclusive jurisdiction. Consumers may bring proceedings in the courts of their place of residence where mandatory law so provides. We may operate through affiliated entities in other jurisdictions; where the seller of record for your order is such an entity, the governing law and jurisdiction stated at checkout for that entity apply.

15. Dispute resolution

Please contact us first at admin@ardo.pro so we can try to resolve any dispute amicably; the parties will attempt good-faith resolution within 15 days of notice. EU consumers may also use the European Commission's Online Dispute Resolution platform at https://ec.europa.eu/consumers/odr.

16. General

These Terms, together with the Privacy Policy and the Refund & Cancellation Policy, are the entire agreement between you and us regarding the Services. If any provision is held invalid, the remaining provisions remain in effect. Our failure to enforce a provision is not a waiver. We may assign these Terms in connection with a merger, acquisition or sale of assets. The Terms are drafted in English; translations are for convenience only.

17. Contact

Individual Entrepreneur (FOP) Shtefan Oksana Volodymyrivna, Ukraine. Email: admin@ardo.pro. Website: https://www.ardo.pro.